Refund policy
Return & Refund Policy
Last updated: August 5, 2026
Made-to-Order Products All products in our store are printed on demand specifically for you. Because each item is custom-made when you place your order, we do not accept returns or exchanges due to change of mind or incorrect size selection. Please review our size guides carefully before ordering.
Damaged or Defective Items If your item arrives damaged, defective, or with a print error, we'll make it right. Contact us within 14 days of delivery at skibidilarpstore@gmail.com with:
- Your order number
- A photo of the issue
We will offer a free replacement or a full refund at our discretion.
Wrong Address If an order is returned due to an incorrect address provided by the customer, the customer is responsible for the cost of reshipping.
Lost Packages If your package is lost in transit, contact us and we will investigate with the carrier. If confirmed lost, we will send a replacement at no extra cost.
EU Consumer Rights As an EU-based business, we comply with EU consumer protection law. If you have concerns about your rights, you may contact the Slovak Trade Inspection (SOI) or use the EU Online Dispute Resolution platform at ec.europa.eu/odr.
Contact For any questions, reach us at: skibidilarpstore@gmail.com